Ask us before you choose.

For an existing order

Include your order number and the email address used at checkout. Do not send payment-card details.

Delivery information · Returns policy

Visit us in Christchurch

• Monday–Thursday: 9am–7pm
• Friday–Saturday: 10am–2pm

For click and collect, choose pickup if it is offered at checkout and wait for your ready-for-collection confirmation before travelling.

Get the right kind of help

Our team can explain the product information supplied to us. Questions about medicines, symptoms or health conditions belong with your pharmacist, prescriber or registered dietitian.

• Inception Nutrition for nutrition services and meal-planning support.
• Inception Gym for training and gym enquiries.
• Inception Labs for information from the Inception Labs brand.